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This site has been designed to be clear and as accurate as possible. However, for your protection, security and peace of mind, please take a little time to read the important and helpful information contained under the following headings. Terms of Business Privacy Policy and Data Protection Disclaimer Copyright Errors and Omissions termsofbusiness The Financial Services Authority requires that we give you a key facts Initial Disclosure Document to tell you about our services. It explains the products we are able to recommend, our status and charging methods. Our Terms of Business explain the main aspects of the way we operate, and how this affects you, the client. This Terms of Business Letter will be effective from the date of receipt but may be amended by us following any initial interview intended to ascertain your current financial situation, objectives, and attitude to financial risk. Any such amended Terms of Business Letter will be sent to you within 10 working days of that interview. However, irrespective of any amendments arising from such interviews, we reserve the right to amend the terms of this letter without your consent but we will give at least 10 business days notice before conducting relevant business, unless we consider it to be impracticable to do so under the circumstances existent at that time. Our Terms of Business covers the following subjects, please click on the subheadings below for further specific information. Our Status Our Services Objectives Records Personal Interests Instructions Ownership Fee & Commissions Review UK Money Laundering & Regulations Data Protection What to do if you have a Complaint Client Money Safeguards Compensation & Professional Indemnity Law & Language OUR STATUS Parnell Fisher Child & Company Limited is authorised and regulated by the Financial Services Authority. Our FSA number is 114771. Our permitted business includes advising on and arranging investments (including pensions), mortgage and general insurance transactions, including life and health insurances. You can check this on the FSA’s Register by visiting the FSA’s website www.fsa.gov.uk/register/ or by contacting the FSA on 0845 606 1234. OUR SERVICES Our firm is independent and we offer products from the whole market. When advising on investment, pensions, mortgage and general insurance transactions, including life and health insurances, details of the services that we provide are set out in our Initial Disclosure Document or Combined Initial disclosure Document. OBJECTIVES When making a detailed investment or mortgage recommendation, we will confirm your objectives and any restrictions on the types of product that you wish to buy, and explain why, having assessed your needs, our recommendations are suitable for your individual circumstances in our suitability letter or report. When arranging an insurance contract, including life and health insurances, we will confirm your demands and needs and any restrictions on the types of product you wish to buy, and explain the reasons for our recommendations in a “statement of demands and needs”. RECORDS We will, if required by you or your agent, supply copies of contract notes, vouchers and copies of entries in books, records and computerised records relating to you. We undertake to maintain such records for a period of at least six years from the date of each transaction. PERSONAL INTERESTS We undertake not to transact for you, business in which we or one of our other customers or any director/partner/employee has a known interest, or we become aware that these interests conflict with yours, unless that interest is first disclosed in writing and your consent obtained. INSTRUCTIONS Normally, we ask clients to give instructions in writing by completing the relevant application form and signing the appropriate declaration. Where you have a right to cancel your purchase, the product provider will give you notice of this in writing. You will be informed of any taxes or costs that may exist other than our fees, the period for which any illustrations are valid, and of the minimum duration of the contract. Our authority to act on a client’s behalf in accordance with these Terms of Business can be terminated at any time by either side in writing, without prior notice and without penalty. This will be effective from the date the notification is received. However, if transactions already initiated remain outstanding, the notification will only be effected once these have been completed. OWNERSHIP As intermediaries we never own any products you buy or transact through us. All purchases will be registered in the name(s) of the client(s) unless otherwise agreed in writing. We will forward to you all documents showing ownership of your purchases as soon as it is practical after we receive them. Where a number of documents relating to a series of transactions are involved, we may retain each document until the series is completed and then forward them to you. In some cases the documentation will be sent to you direct from the product provider. Where we provide investment advice on a non-packaged investment product, such as an Enterprise Investment Scheme (EIS) or Venture Capital Trust (VCT), you will not have post sale cancellation rights. However, you will have a period of at least seven days from the date you sign the application to withdraw from the agreement. FEES & COMMISSIONS On some (but not all) transactions, we may receive commission in line with standard industry practice. If agreed with the client, this is retained to cover administrative and general operating expenses. In accordance with FSA guidelines, where commission disclosure is mandatory, all commission payable to us will be disclosed prior to the transaction. REVIEW When we have arranged a contract for which you have given instructions we will not give you any further advice unless you request it, but will contact you shortly before the contract expires to discuss its renewal, if appropriate. Alternatively, we will be glad to advise you, at any time you ask us to. UK MONEY LAUDERING REGULATIONS We are obliged to conform to the UK Money Laundering Regulations and also adhere to the guidance notes from the Joint Money Laundering Steering Group. This process may require sight of certain documentation to verify the identity and place of residence of each client. We may also request that you inform us how any monies being invested were obtained/accumulated. If you provide false or inaccurate information and we suspect fraud or money laundering we will record this. We will not forward any applications or money to third parties/product providers until our verification requirements have been met. We take no responsibility for any delay where money laundering verification is outstanding. In circumstances where sufficient verification is not received in a timely manner after we have received completed applications, the application(s) and any monies may be returned to you. DATA PROTECTION We are required to demonstrate to the FSA that we "know our client". Through this process we may request "sensitive data" from you e.g. your state of health. If you agree to provide this information, we will take this as your explicit consent to the processing of such information. Your "Data" will be put onto the database and manual records of Parnell Fisher Child & Co Ltd and held, processed, disclosed and used by us and third party product providers in servicing our/their relationship with you, including identity and money laundering checks, as well as informing you of new opportunities by post, telephone, fax or email. You also agree that for the purposes described above your data may be transferred to countries outside the European Economic Area (EEA). If you do not agree to this storage, use and disclose, please write to the Data Protection Officer at Parnell Fisher Child & Co Ltd, 8 Waltham Court, Milley Lane, Hare Hatch, Reading RG10 9AA. WHAT TO DO IF YOU HAVE A COMPLAINT If you wish to register a complaint, please contact the Compliance Officer in writing at:- 8 Waltham Court Milley Lane Hare Hatch READING RG10 9AA or by telephone on: 0118 940 5600. We will acknowledge the issue and send you a copy of our internal complaints procedure. The matter will be investigated in line with our procedures and our findings reported to you. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. CLIENT MONEY We do not handle clients’ money. We never accept a cheque made out to us (unless it is settlement of charges for which we have sent you a bill) nor handle cash. All commission to be rebated to the client, in respect of any transaction arranged, is and will remain the property of this firm, until such time as, if previously agreed, all or part of that commission is refunded to the client. Interest on any such sums will not be payable unless agreed otherwise. SAFEGUARDS For your protection, Parnell Fisher Child & Company Limited is registered under the Data Protection Act, and authorised and regulated by the Financial Services Authority. Please be aware that business mortgages, buy-to-let mortgages and loans for timeshare purchase are not regulated mortgage contracts. COMPENSATION AND PROFESSIONAL INDEMNITY We are covered by the Financial Services Compensation Scheme. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of transaction and the circumstances of the claim. Compulsory classes of insurance are covered for 100% of the claim, and most other types of insurance transactions are covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit. Most types of investment and mortgage business are covered for 100% of the first £30,000 and 90% of the next £20,000, so the maximum compensation is £48,000. Further information about compensation arrangements is available from the Financial Services Compensation Scheme. (Customer Services – 020 7892 7300). In addition to the scheme we are also insured for negligence, by any member of staff. LAW AND LANGUAGE Where applicable, our dealings with you shall be governed by the law of England. All information, terms and conditions, and communications shall be in English. Privacypolicy and Dataprotection We at Parnell Fisher Child fully appreciate the concerns over privacy and the internet. We have, therefore, sought to allay some of your concerns in relation to our Website and created the following Privacy Policy so you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Site Users This Internet Service is being provided by, is owned and is operated by Parnell Fisher Child & Co Ltd (via a third party Internet Service Provider). The Website has been made available for any user visiting the site and using it for the purpose of which it has been intended. A user is defined as a visitor to the site other than a client of Parnell Fisher Child & Co Ltd as well as an existing client for whom registration has been accepted and passwords issued. For further information on our Internet Service Provider please our Website Developers. Information Collected Information collected through our Enquiry/Feedback form is forwarded by electronic mail to the web administrator at Parnell Fisher Child and held on an internal database inherently separate from the Website. However, internet addresses of users accessing our site are held as part of our site monitoring program to allow us to analyse the use of the site. We may use the information we collect to notify you about changes to this Website, new services and offers we think you will find valuable. If you would rather not receive this information, please send an email to . Personal Data We take all reasonable steps to ensure that your personal data is protected and shall endeavour to maintain your data in a secure manner so it cannot be accessed by unauthorised third parties. Details given over the Website may be used to confirm a user's identify. To change information previously provided or to remove your information from our database so as not to receive future communications or any other part of our service please send an email to . Data Protection Act The information provided in this and other related documents will be retained on computer and manual files for reference purposes in accordance with the Data Protection Act 1998, and may be used from time to time to provide the client with details of suitable products and market related advice. The information may also be passed on to regulatory and compliance third parties (such as the Financial Services Authority) for the sole purpose of protecting the client's interests. By entering into this contractual relationship with Parnell Fisher Child & Co Ltd. the client agrees to this information being so used. All clients have the right to receive a copy of the details of such stored information by applying to the company in writing. The company may charge a fee for this information provision service, as set out in the Data Protection Fee Scale Regulations. ourdisclaimer By entering the Parnell Fisher Child & Co Ltd Website you acknowledge the electronic nature of it and the inherent risk that communications by electronic means may not reach their intended destination or may do so much later than intended due to circumstances outside our control and may be susceptible to data corruption and interception. You also acknowledge that once you have given an instruction via the Website it shall be accepted as a written instruction for us to act upon accordingly. The information contained in the Parnell Fisher Child Website is of a generic nature and is subject to our understanding of current relevant legislation. Nothing on the Website constitutes specific financial advice or recommendations. Any reliance by you on this information without seeking specific advice is entirely at your own risk. Neither Parnell Fisher Child & Co Ltd nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind (save for those resulting from personal injury or death due to our fault or negligence), including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties, whether or not we have advised you of the possibility of such damage arising. The information contained within the Parnell Fisher Child & Co Ltd Website is provided entirely for the benefit of U.K. resident investors and does not apply to overseas investors. copyright Copyright © 2000 Parnell Fisher Child & Co Ltd. All Rights Reserved. errors and omissions This Website may include inaccuracies or typographical errors. Parnell Fisher Child & Co Ltd and any other persons involved in the management of this Website may make changes in the products and prices described in this Website, and to the content of this Website, at any time without notice. Parnell Fisher Child & Co Ltd shall not be responsible for any detrimental reliance you place on this Website or its contents. Use of this Website is on an "as is" basis and is entirely at your own risk. Users should always take spercific independent advice before taking any action based on information contained in this Website. Parnell Fisher Child & Co Ltd is providing this site on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, Parnell Fisher Child & Co Ltd makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Parnell Fisher Child & Co Ltd howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law. Links held on the Parnell Fisher Child & Co Ltd Website to other websites are provided for information purposes only and Parnell Fisher Child & Co Ltd are no responsible for or liable for in any way any communications or materials available at such linked sites. These terms and conditions are governed by English law and you agree to be subject to the non-exclusive jurisdiction of the English courts . Parnell Fisher Child |
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